Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-05T19:08:52+00:00

    Just now: "You have Microsoft Teams Version 1.5.00.35057. It was last updated on 2023-01-05."

    Using the "preview channel".

    Let's see if things are better at the next meeting. Stay tuned...

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  2. Anonymous
    2023-01-05T19:16:10+00:00

    Nope, no good. ****!!

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  3. Anonymous
    2023-01-06T10:16:09+00:00

    Microsoft please fix. I work at Adobe, one of your largest enterprise customers.

    Version 1.5.00.33356 well and fully breaks audio and video quality for Intel Macs using MacOS Ventura. The pending preview release is also broken.

    This issue is major, please remedy asap.

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  4. Anonymous
    2023-01-06T16:09:20+00:00

    I, too, have the same issue.

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  5. Anonymous
    2023-01-06T21:09:50+00:00

    Does anyone at Microsoft even review and respond to this forum?

    If not, is there a better means of reporting bugs against the current Teams Mac client?

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    5 people found this answer helpful.
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