Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-04T15:31:39+00:00

    I'm also getting this exact problem, since mid December as well. I've uninstalled and reinstalled Teams, but the problem persists.

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  2. Anonymous
    2023-01-04T15:38:30+00:00

    Same problem here, definitely started the day I received the 1.5.00.33356 update. Intel Mac. MacOS Monterey as well as Ventura. BTW, the problem disappears in "together mode" for me.

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  3. Anonymous
    2023-01-04T18:58:14+00:00

    This is happening to me since the update in December and it is maddening. I've cleared the cache, reinstalled Teams, reset my computer. Nothing has fixed this problem.

    Microsoft Teams Version 1.5.00.33356. It was last updated on 12/13/22

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  4. Anonymous
    2023-01-04T19:10:41+00:00

    Adding my name to the hat. Super annoying.

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  5. Anonymous
    2023-01-04T21:00:36+00:00

    Same here.

    Since the update to 1.5.00.33356.

    Macbook Pro 16", Intel silicon.

    I have colleague with a Macbook Pro with Apple silicon and he has no issue.

    Microsoft, please fix!

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