Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-12-16T06:45:20+00:00

    Thanks for the response Bebop, I suggest you try to reinstall teams on desktop since it's only happening there.

    First option

    Second option

    • Uninstall teams.
    • Go to this folder: %appdata%\Microsoft

    - Delete the Teams folder

    • Reinstall Teams

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  2. Anonymous
    2022-12-19T15:16:19+00:00

    Exactly the same issue with 1.5.00.33356 on an Intel MacBook Pro, reinstalling 1.5.00.31156 fixed the issue.

    You tube posted above is same symptoms.

    Trying all the usual: reinstall, cache clear etc. didnt work.

    MacOS version also made no difference (12.6 and 13.1).

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  3. Anonymous
    2022-12-19T16:13:35+00:00

    This is EXACTLY what is happening to my Teams Video Feed as well from all my coworkers when I view them in Teams. My video going to them looks fine.

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  4. Anonymous
    2022-12-19T16:17:48+00:00

    Adding another voice to this issue. Same behavior in the last week or so.

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  5. Anonymous
    2022-12-19T18:00:05+00:00

    Will someone from Microsoft please make version 1.5.00.31156 available to revert to? This video jumping problem is really a headache maker!

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