Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-04-07T20:30:45+00:00

    Hi David,

    Yes, I thought it would be futile to get MS to look into this issue, but they came through. Jessen, the MS tech, requested Teams logs and detailed information about the problem and was persistent about following up. While I could backdate my Teams version to an earlier version that didn't have the problem, Teams automatically updated itself to later versions that had the problem. Finally a version that fixes the issue. I just hope this jitter problem doesn't find its way back in later versions.

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  2. Anonymous
    2023-08-22T15:23:24+00:00

    Yes, we are having the same problem. It's not just this individual - it's lots of people.

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