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I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.
Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Aldrin, Independent Advisor here to work with you on this issue.
Have you tried to check your laptop's video card if it's faulty?
You can tell it's faulty if somehow you watch videos and it's doing the same thing.
Just for the record, myself and other colleges that are using Team on Mac OS are also experiencing this exact problem as described and demonstrated by @Bebop17.
It appears to be an issue with the rendering of any video feed being presented in Teams. This issue seems to have manifested itself since the 12th of December 2022.
The issue does not appear when using the Teams web app on the same machine.
It isn't that. No other videos have issues, including the teams Webapp on Chrome. Just the teams application.
I am also experiencing this issue as described by @Bebop17 from 14th December, which is when the app updated to version 1.5.00.33356.
It appears to be a bug with the new version 1.5.00.33356
I am also seeing these same issues on my MacBook Pro (15-inch, 2018). I'm not seeing any issues with other video conferencing tools (I've used both Google Meet and Zoom), so I'm fairly confident that this is not a hardware or internet issue. I distinctly noticed the degradation in video quality last week, which is right around the time my teams updated to the latest version 1.5.00.33356 (my teams indicates that it was last updated on 12/7/22). It therefore seems highly likely that the latest version of the Microsoft Teams app for Mac introduced this issue.