Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-17T10:19:29+00:00

    I have the same issues as described here.. the youtube recording of the symptoms represents exactly what i see...

    Teams Version 1.5.00.33356. It was last updated on 13/12/2022.

    Mac Pro 2017 on Intel i5

    Moc OS Ventura 13.1

    It's very annoying...

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  2. Anonymous
    2023-01-18T14:11:41+00:00

    Same issues here, really annoying.

    After a long meeting it causes headaches.

    version 1.5.00.33356

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  3. Anonymous
    2023-01-19T12:57:10+00:00

    Same for me :-(

    Is anyone at MS working on this? Is there a support ticket we can subscribe to?

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  4. Anonymous
    2023-01-19T14:22:43+00:00

    I've noticed, on my Mac, that if I use the built in camera (not a USB one), and have the teams window on the Mac screen (not an extended display), that the juddering is reduced greatly.

    Anybody else experiencing the same?

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  5. Anonymous
    2023-01-19T15:09:53+00:00

    Naw this is exactly my scenario and it's bad. Mileage varies from meeting to meeting though.

    For what it's worth we have an issue filed with Microsoft and they have been gathering logs from my machine and telling us that they are making progress at understanding the issue.

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