Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-12T17:12:18+00:00

    I've had the same problem since November. Apple Mac, intel i7 chip on Ventura 13.01. Current teams version is 1.5.00.35057 updated 16/12 but it was happening on versions prior to this.

    I do not want to use the web version of teams - I have too many browser tabs that I'm using as it is, I would like to use the app.

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  2. Anonymous
    2023-01-12T17:18:38+00:00

    You can use the web version by going to teams.microsoft.com. It is not choppy in the web version.

    While that is fine for a temporary workaround, that is not an acceptable long-term solution. Microsoft needs to address this now.

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  3. Anonymous
    2023-01-12T19:21:12+00:00

    Same issue as everyone else on this thread. It would be nice if it gets resolved. I'll use the web app for now but please pull this one off the backlog and remediate it.

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  4. Anonymous
    2023-01-13T15:23:06+00:00

    I have the same issue on my Mac (OS 12.6) running teams Mac version app (v 1.5.00.33356). I have not seem my own feed out but the video feed coming in on Teams calls from others on the call has this same effect, usually more jittery than the example provided above by @Bebop17.

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  5. Anonymous
    2023-01-13T18:03:25+00:00

    This is happening to me now as well, and it's DRIVING ME INSANE!! I don't know if it was right after I upgraded to Mac OS Ventura 13.1 or not, but I did recently update.

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