Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-25T13:07:00+00:00

    same issue here :(

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  2. Anonymous
    2023-01-24T16:17:08+00:00

    I have had to get rid of the app and use in Chrome. I've just pinned the link to bookmarks and it seems to have solved the issue - no hope with app yet it seems!

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  3. Anonymous
    2023-01-24T15:05:07+00:00

    Just piling on. I have the exact same issue.

    MacBook Pro 2019 i5, MacOS 13.1

    Teams Version 1.5.00.33356. It was last updated on 2022-12-13; which is when the issues started.

    Frustrating.

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  4. Anonymous
    2023-01-23T10:25:15+00:00

    As a temporary solution either go into "Together mode", or use Chrome browser rather than the App.
    Test it out before your next appointment to allay your fears. Good luck

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  5. Anonymous
    2023-01-22T07:02:51+00:00

    The exact same thing is happening with Teams for me.

    I had an awful experience as I’m a student counsellor and had my first placement with a client and it was horrendous. Completely threw me and knocked my confidence, neither myself or my client could focus, I’ve never felt so let down.

    Never had problems on zoom but was using teams since I already pay for it.

    So disappointed. I need to have this fixed before my next session and I’m extremely nervous now.

    Please help!

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