Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-12-20T17:14:39+00:00

    These directions do not work. I have tried it and it did not fix anything. I am convinced the problem is with the latest version of Teams on Mac OS X. According to other folks, the solution is to grab an older copy. Since I use Teams for work, I'd like to download the older copy directly from Microsoft or an internal channel. No one has shared that yet. I am hoping someone will listen and realize that there really is a problem with the latest version of Teams on Mac OS X.

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  2. Anonymous
    2022-12-20T13:36:55+00:00

    Where were you able to get a copy of 1.5.00.31156. I cannot find it through a legitimate channel.

    Thanks.

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  3. Anonymous
    2022-12-19T18:00:05+00:00

    Will someone from Microsoft please make version 1.5.00.31156 available to revert to? This video jumping problem is really a headache maker!

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  4. Anonymous
    2022-12-19T16:17:48+00:00

    Adding another voice to this issue. Same behavior in the last week or so.

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  5. Anonymous
    2022-12-19T16:13:35+00:00

    This is EXACTLY what is happening to my Teams Video Feed as well from all my coworkers when I view them in Teams. My video going to them looks fine.

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    3 people found this answer helpful.
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