Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-10T14:37:45+00:00

    Didi and others,

    I have had the same issue as many, many others. Microsoft is not responding as they should but whatever.

    I did find at least a temporary solution.

    If you go to teams.microsoft.com you can use your sign in to enable using teams via the web browser. That does work and it eliminates the choppy behavior. That's getting me by for now.

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  2. Anonymous
    2023-01-10T14:00:03+00:00

    This has also started occurring in December on a 2019 MacBook Pro with a Core i9 as well as a 2020 MacBook Air. Uninstalling and reinstalling does not help. This needs to be fixed by Microsoft.

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  3. Anonymous
    2023-01-10T10:50:10+00:00

    Exactly the same issue here, not sure of the exact start date, but mid December sounds about right.

    Macbook Pro 15 2017

    1.5.00.33356

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  4. Anonymous
    2023-01-09T20:18:10+00:00

    Given that Microsoft does not currently have a fix, is there a safe place to download 1.5.00.31156?

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  5. Anonymous
    2023-01-09T15:51:31+00:00

    Same problem... please fix this Microsoft.

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