Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-12T17:18:38+00:00

    You can use the web version by going to teams.microsoft.com. It is not choppy in the web version.

    While that is fine for a temporary workaround, that is not an acceptable long-term solution. Microsoft needs to address this now.

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  2. Anonymous
    2023-01-12T17:12:18+00:00

    I've had the same problem since November. Apple Mac, intel i7 chip on Ventura 13.01. Current teams version is 1.5.00.35057 updated 16/12 but it was happening on versions prior to this.

    I do not want to use the web version of teams - I have too many browser tabs that I'm using as it is, I would like to use the app.

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  3. Anonymous
    2023-01-12T17:04:27+00:00

    You can use the web version by going to teams.microsoft.com. It is not choppy in the web version.

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  5. Anonymous
    2023-01-12T09:56:18+00:00

    Same issue here...

    MacBook Pro, 2.2Ghz Icore, Ventura 13.1, Teams Version 1.5.00.33356, inbuilt webcam

    Choppy video (mine & theirs)... simply unusable and after 5 minutes nausea sets in. Have had to go to a old windows laptop until solved :-(

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