Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-20T18:11:07+00:00

    Same issue, jittery/nauseating flicker. Started with the December update. This is really frustrating and been going on for over a month - has Microsoft responded to anyone with a solution?

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  2. Anonymous
    2023-01-20T15:55:55+00:00

    I've noticed, on my Mac, that if I use the built in camera (not a USB one), and have the teams window on the Mac screen (not an extended display), that the juddering is reduced greatly.

    Anybody else experiencing the same?

    I’m running a 4k external and a 1440 external display; the 1440 definitely works better with this glitching within Teams video. Its still there, just not as pronounced as my main display. I was starting to think it was a refresh rate issue with my 4k display. But obviously not...

    Just tried a meeting using Teams within Chrome and its fine, no glitching. App is still glitching despite drawing runes and sacrificing a bag of potato chips to the god of bug fixing.

    As others have said it started back in mid December, Running a 2020 MBP 13” (4 thunderbolt ports) Monterey 12.6.2. Mac based colleagues are also experiencing this glitching within meetings.

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  3. Anonymous
    2023-01-19T15:09:53+00:00

    Naw this is exactly my scenario and it's bad. Mileage varies from meeting to meeting though.

    For what it's worth we have an issue filed with Microsoft and they have been gathering logs from my machine and telling us that they are making progress at understanding the issue.

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  4. Anonymous
    2023-01-19T14:22:43+00:00

    I've noticed, on my Mac, that if I use the built in camera (not a USB one), and have the teams window on the Mac screen (not an extended display), that the juddering is reduced greatly.

    Anybody else experiencing the same?

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  5. Anonymous
    2023-01-19T12:57:10+00:00

    Same for me :-(

    Is anyone at MS working on this? Is there a support ticket we can subscribe to?

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