Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

117 answers

Sort by: Most helpful
  1. Anonymous
    2023-01-12T19:21:12+00:00

    Same issue as everyone else on this thread. It would be nice if it gets resolved. I'll use the web app for now but please pull this one off the backlog and remediate it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-01-12T17:12:18+00:00

    I've had the same problem since November. Apple Mac, intel i7 chip on Ventura 13.01. Current teams version is 1.5.00.35057 updated 16/12 but it was happening on versions prior to this.

    I do not want to use the web version of teams - I have too many browser tabs that I'm using as it is, I would like to use the app.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-01-12T02:55:47+00:00

    Same issue here. Why won’t Microsoft address this?

    2019 MacBook Pro

    2.9 GHz 6-Core Intel Core i9

    Radeon Pro 560X 4 GB

    Intel UHD Graphics 630 1536 MB

    32 GB 2400 MHz DDR4

    macOS Ventura Version 13.1 (22C65)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-01-09T20:18:10+00:00

    Given that Microsoft does not currently have a fix, is there a safe place to download 1.5.00.31156?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-01-09T15:51:31+00:00

    Same problem... please fix this Microsoft.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments