Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

117 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-02-14T15:45:42+00:00

    This has been my experience too. In fact, about every build since last fall has made the issue worse.

    Out of desperation, I even tried installing Exploration Builds with the hope that MS would begin tracking toward some sort of improvement.

    Alas, I've moved to running Teams in Edge. Definitely not an ideal experience, but at least the video is not headache-inducing.

    I wish MS would get this figured out.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-02-14T08:47:27+00:00

    Teams app is updated on 13 Feb, version 1.6.00.1159.

    It almost looks like the video choppiness is worse.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-02-08T13:38:18+00:00

    I have same problem on a MacbookAir and have found a work-around:

    1. Quit Teams
    2. (Install and) Open Chrome
    3. Go to https://teams.microsoft.com/

    The video is great, and, oddly, running teams inside Chrome is, much faster than the teams-app. It takes only seconds to start a teams-call, and it doesn't flatten the battery as quickly.

    Maybe it is all written in Javascript and the teams-app has a rather poor interpreter javascript implementation...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-02-07T13:31:28+00:00

    Is there anyone at Microsoft reading this?

    I doubt it. These forums seem to exist purely as a one-way thing. It's quite odd. The best you'll usually get is another user who can help, but as this stems from something much deeper I guess there's nothing else we can do.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-02-01T20:55:30+00:00

    It's Teams for Mac. That might be the issue of speed of resolving the problem :)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments