Why is the "NEW" Teams so horrible??

Anonymous
2023-12-12T21:44:54+00:00

Within the last month or so we go the pop up to try the "new" Teams... The new APP is having so many issues!! We use it for conference calls, and myself and others are having issues where the notifications are not showing, or when invited to a meeting it won't let you "join". I keep having audio (microphone & speaker) issues which I NEVER had previously. I really DO NOT like it. I've switched back to the older version for now. I simply refuse to keep dealing with all these NEW issues with the NEW version! :( It's simply horrible!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-12-15T05:55:40+00:00

    You can't even get it to flash and blink in the taskbar and the window isn't in focus, when someone has sent you a new message. There is no setting that I can see. I've tried it, gone back to old Teams New Teams is bad, very bad.

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  2. Anonymous
    2023-12-14T17:46:23+00:00

    it has been SLOWER, LESS reliable, and LESS consistent experience for me. it is using double the amount of RAM from my previous app, crashing frequently and even causing other apps to lock up since it has been running. I am VERY disappointed that Microsoft would issue this as a "NEW" version or call it "LITE", it is much worse.

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  4. Reported
    Anonymous
    2023-12-12T22:57:53+00:00

    Hi Wendy,

    Thanks for contacting us and sorry for the inconveniences,

    The new Teams app is designed to provide a faster, more reliable, and more consistent experience across different devices and platforms. It also introduces some new features and improvements, such as PowerPoint Live, custom backgrounds, and Teams notifications.

    However, I understand that you may encounter some issues or bugs with the new app, as it is still being updated and optimized. Some of the common issues and how to fix them are listed in the web search results below. You can also check for updates, clear the cache, or reset the app settings to troubleshoot the problems.

    If the issues persist, you can always switch back to the classic Teams app by selecting the Three dots icon to the left of your Profile photo in the top-right corner of the app. Select Switch to classic Teams and confirm your choice. You can switch back to the new Teams app anytime by following the same steps.

    Regards, Sola

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