Why is the "NEW" Teams so horrible??

Anonymous
2023-12-12T21:44:54+00:00

Within the last month or so we go the pop up to try the "new" Teams... The new APP is having so many issues!! We use it for conference calls, and myself and others are having issues where the notifications are not showing, or when invited to a meeting it won't let you "join". I keep having audio (microphone & speaker) issues which I NEVER had previously. I really DO NOT like it. I've switched back to the older version for now. I simply refuse to keep dealing with all these NEW issues with the NEW version! :( It's simply horrible!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-01-11T13:46:24+00:00

    This new Teams app is really not great.

    Firstly the contacts and groups are now only shows if you click on People, even then there is no down arrow where you could see the contacts in that group you set, but shows up in the middle of the screen.

    Secondly, making calls, you have to click on the down arrow to choose camera or audio call - waste of time

    Then you cannot see anymore if people are online, busy, away, do not disturb, etc. so you will be making calls to people who are offline, or do not disturb, which wasting your time also.

    Then you cannot see working hours for employees shown when you click on them as contact.

    Why did you have to change old Teams to this rubbish version? I expected more from Microsoft. Why could not leave contacts and groups on the left hand side for easier view? Or why we cant see status of employees which is extremely important for businesses.

    Can you please update the new interface to reflect above if possible. Thanks,

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  2. Anonymous
    2024-01-11T00:08:41+00:00

    New Teams is totally inconsistent and horrible!!!!

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  3. Anonymous
    2024-01-09T20:27:13+00:00

    Does MS even beta test anymore? Why make us the guinea pigs. Literally all my teams disappeared. Can't find them. Great work MS. ffs

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  5. Anonymous
    2024-01-08T09:40:25+00:00

    Its extremely poor.

    I have an office of people that have had problems, from dropping calls webcams not working intermittent crashing to both instances of teams running at once to cause complications. this is before the poorer UI, the constant harassment to switch when you use teams 'classic' and the the resource drain.

    If Microsoft wants to replace teams replace it don't let TWO instances run and give us the illusion of choice. (hilariously as i type this new teams has forced itself open with no prompt from myself)

    I can only assume that new teams collects more data for Microsoft because there has been no benefit from using the new version of teams for users.

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