Why is the "NEW" Teams so horrible??

Anonymous
2023-12-12T21:44:54+00:00

Within the last month or so we go the pop up to try the "new" Teams... The new APP is having so many issues!! We use it for conference calls, and myself and others are having issues where the notifications are not showing, or when invited to a meeting it won't let you "join". I keep having audio (microphone & speaker) issues which I NEVER had previously. I really DO NOT like it. I've switched back to the older version for now. I simply refuse to keep dealing with all these NEW issues with the NEW version! :( It's simply horrible!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-01-17T22:57:44+00:00

    I don't use it to connect to calls, etc. - All I know is the that new interface is MUCH harder to arrange things efficiently in. I can't pin channels I need to keep track of. I can't easily scroll the list panel of Teams I am in looking for bold items that mean I haven't read them.

    Meanwhile, I changed back to the OLD Teams on one machine that I use to remote in, but that doesn't work because then it doesn't keep up with what I might've typed into or changed at another machine.

    UGH. This is the absolute worst MS "update" of something I use that I've experienced in all my years in IT.

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  2. Anonymous
    2024-01-15T15:55:22+00:00

    The web browser version doesn't let you change device settings. When downloading the desktop app it just gives me the ups something went wrong try again or sign out. This app is such **** trash it is unbelievable.

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  3. Anonymous
    2024-01-15T15:45:30+00:00

    I can't download any files in the NEW Teams. Teams Classic works fine. Going back!

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  4. Anonymous
    2024-01-15T12:59:19+00:00

    I've had exactly the same issue regarding the video feed problem on the "New" Teams. IT at my work has also reinstalled Teams and the problem persists

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  5. Anonymous
    2024-01-11T14:57:53+00:00

    I totally agree, the new team keeps crashing when trying to adjust the device settings, if I switch to classic team then it works fine, however Microsoft force it to switch back to the NEW HORRIBLE TEAMS... then you get support people to try to make you do many wasting time troubleshooting processes ...because it is so hard to accept the NEW TEAMS has so many glitches that a business cannot afford the time when in a business conference…last time we just had to jump to free Zoom to complete our meeting.

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