Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-10-22T17:52:32+00:00

    This same issue happens for me as well. So far, restarting my computer or the app doesn't fix it. I haven't found a way yet to fix it, though I haven't tried deleting cache or temp files. I use a wireless keyboard, which some people report might be part of the issue. I shouldn't have to change my keyboard.

    Something that I have noticed is that the up arrow is still recognized. It's a shortcut for editing my last message. I thought that might be pertinent.

    Teams, this is a pain in the butt. Please fix. Workarounds are fine in the short term, but this shouldn't be happening and it's a very annoying problem.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2021-10-20T18:24:32+00:00

    I can confirm it is happening on Mac OS 11.6 as well.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-10-18T14:23:13+00:00

    Really annoying.... what is the problem here?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-10-18T10:25:48+00:00

    The clever "click in textbox/Tab/right/left/shift-tab" trick someone helpfully posted below works for me sometimes, but not others. Only quitting and restarting Teams completely always works here. I have to do this many times a day. It is very irritating....

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2021-10-18T09:41:46+00:00

    Same here. It seems come come out of nowhere and random.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments