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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Dear Sirs,
Your answer does not help at all. Instead of solving the problem you "suggest" we buy another pair of headphones, one it is not from your main competitor, of course.
Regards,
We recently had a customer request that we check if our MightyMic Pro wireless Bluetooth adapter would work with MS Teams. We paired it to a Windows laptop with built-in Bluetooth and and iPad using a Bluetooth pairing and it both cases the internal microphone was replaced by our Bluetooth microphone. However in order to hear the other people on the meeting you would need to plug a set of regular headphones with a 3.5mm plug into the MightyMic Pro while it is paired. Currently we do not know of a way to use the Bluetooth microphone and the internal speakers at the same time. It is either internal microphone and speakers or Bluetooth microphone and headphones. Hope that gives you another option.
My Gen 2 AirPods were working fine, both mic and speaker, with Teams until I updated my MacBook Pro to the newest macOS Big Sur. Now they aren't working with Teams at all. That's a big bummer. When will there be a fix for this?
Hi Tiago,
Try the following in your "Device Settings" within Teams.
- Speaker = Airpod Pro Stereo (not hands free)
- Microphone = Laptop microphone
That's how I got mine working with Teams on my Microsoft Surface Pro.
Hope you can get it to work!
Nancy
Dear Nancy,
Thank you for this. I am really thinking about buying a pair of Airpod Pro, but I need it to get it working with teams.
I have found your solution on a youtube video also, however the unanswered question still was, if you are using the microphone of the laptop with this settings or that it is going through the mic of the Airpod Pro?
I also saw Rob Hallett's reply below that he has is working now.
Best regards
Rick
Dear Rick,
I am using the microphone of the laptop or the microphone of the video cam. It will not work if I opt for Airpod Pro Stereo under microphone settings.
Thanks ans Regards,
Nancy
Hi Tiago,
Try the following in your "Device Settings" within Teams.
- Speaker = Airpod Pro Stereo (not hands free)
- Microphone = Laptop microphone
That's how I got mine working with Teams on my Microsoft Surface Pro.
Hope you can get it to work!
Nancy
Dear Nancy,
Thank you for this. I am really thinking about buying a pair of Airpod Pro, but I need it to get it working with teams.
I have found your solution on a youtube video also, however the unanswered question still was, if you are using the microphone of the laptop with this settings or that it is going through the mic of the Airpod Pro?
I also saw Rob Hallett's reply below that he has is working now.
Best regards
Rick