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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
When I went into the sound controls menu and picked the airpods pro I still couldn't hear anything but they could hear me just fine. It's very frustrating.
@Microsoft and All
I was able to gain some control by clicking on ... (more options next to Raise Hand) and selecting "Device settings". I turned the volume all the way down and it makes the Airpods much quieter.
@Microsoft and ALL
Yes this is frustrating and very annoying.
I don't even understand how it can be with MS trying to push Teams as the best visio meeting system
Thanks for your support and fix as soon as possible.
I have the same issue.
@Microsoft - When will you release a fix for this issue? This is really frustrating where airpod's are not compatible with teams. Teams is a superb software but this glitch is causing a lot of frustration. The problem is until you try to use it with teams on Windows you never realize that there may be a compatibility issue with teams in windows and airpods, but by then its too late and the purchase has already been made. I hope you will release a fix soon to make teams better. Thx.