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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
When I use this configuration, the image and the audio freeze for some seconds very often. I noticed that during this hiccups the Fan RPM goes to max like the CPU was 100% busy.
I'm getting the exact same issue as well. I have a small workaround: if you're in your bluetooth devices in settings, I disconnect and reconnect the airpods a couple of times whilst in a call and it eventually connects after a couple of times, but with low quality audio rather than the high quality stereo sound. It's also a bit loud but gets me by. Please fix this Microsoft. I think Teams is a great app and having airpods working with them would be great.
Please fix this!
I have problems when using MS Teams, i can hear everyone perfectly but they say when my mic is on and i speak they can hear crackling, or as one said, it sounds like i have my head in a hoover! I don't know how to put this right, do i need to change something in my settings. (input and output are both set to my Airpods). I also have a papalook webcam which i use so was wondering if this causes interference? There are no sound settings in the webcams. Help!
Add me (and many others from my 5 000 co-workers) to the list of frustrated users.
Since my Airpods Pro work like a charm with everything within my work HP laptop and only Teams doesn't work, I will put this on Microsoft to solve it.