Unable to login to Teams - That code didn't work. Check the code and try again

Anonymous
2021-06-07T11:54:39+00:00

I am trying to login into Microsoft Teams. I enter email address and password and all is good. It then asks for my mobile number and sends me a txt msg with a 4 digit code. I enter this code and then get the following error: "That code didn't work. Check the code and try again." Obviously I have entered the code correctly. What to do next to get this resolved?

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-06-07T12:26:35+00:00

Hi

My name is Daniel. I am an Independent Advisor.

There are different kinds of MS Team free, I'd like to know which kind of MS Team free you are having issues with.

Please visit the following links one by one:

Also, I'd like to let you know only Google Chrome or Edge are officially recommended browsers as of today.

Please let me know which of the links above you can successfully log into?

Disclaimer:

This is a peer-to-peer support forum. I'm an Independent Advisor & fellow MS forum users just like you, who are trying to help other users with their issues. I'm Non-Microsoft Staff.

Kind Regards

Was this answer helpful?

7 people found this answer helpful.
0 comments

49 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-06-21T12:05:11+00:00

    Cool (-:

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-06-21T12:04:42+00:00

    Thank you (-:

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-06-21T09:41:05+00:00

    This has just worked for me too!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-06-20T16:31:33+00:00

    I contacted MS support people yesterday and was advised that even though I have been trying for several days to access teams that I should wait 24 hours after contacting them and then try again - well guess what? I have waited 24 hours and there is absolutely no change whatsoever - I still cannot get on to Teams. Getting the same error messages as before.

    I think this is about normal for MS support. Teams is peripheral product. I did manage to get it to work on one laptop (the free version) but it was woefully frustrating - very limited options e.g with only 2 participants it was impossible to put them side by side. No recording facility. Just a very basic threadbare apology for video conferencing in stark contrast to the TV ads MS put out. I assume all the features the ad shows are only in the highest priced version. Support is pretty well non-existant. In contrast Zoom support has been excellent. They dont always get back right away but they DO get back and take on board end user suggestions. (2 of mine have been taken on board - probably also suggested by other). Microsoft seem to ignore end users both the problems they are having and/or suggestions to make it easier. As for claiming it is a HAPPY place  - try telling that to my daughter who was fuming ever more than me at TEAMS last night!  What you have said is typical. MS used to have excellent support for a time after a period when it was appalling but seem to have gone back to the appalling stage again.

    Was this answer helpful?

    0 comments