Keynote presentation in Teams

Anonymous
2020-04-16T10:59:05+00:00

Hi

When presenting a keynote through sharing the screen in a meeting, the participants do not see the full window when pressing "Start presentation". I have done this many times before, recently a couple of weeks ago. Presenting a full screen view for the other in the meeting. Now they see just a "freezed" image of the cursor in a desktop mode of the presentation.

Have there been a update so keynote and team are not communicating - or maybe a overload of users in the last weeks?

Would really like to get help to solving this issue!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2020-04-20T10:24:15+00:00

    Hello!

    There it is (2 images)!

    Two thinks happened: when I choose to share the app window, the Keynote window is not integrated in the Teams and it not shadowed with a coloured line; and when I start the Neynote presentation, I lost the meeting control.

    Thank you - and a good work week!

    Regards

    Rui GL

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  2. Anonymous
    2020-04-22T22:30:33+00:00

    Hello!

    Thank you for the feedback.

    Regards!

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  3. Anonymous
    2020-04-22T06:24:06+00:00

    Hello All,

    Thanks you for your patience. We still waiting for update from our consult team, once we get any update, will post back here and meantime we would like to suggest you to kindly try to share entire screen (entire desktop) and check if it helps.

    Thanks and regards,

    Ankita Vaidya

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  4. Anonymous
    2020-04-21T08:50:10+00:00

    Hello All,

    Thanks for sharing screenshot for your issue, we will consult this case with our related team and once we get any update from the, will post back here. 

    Many thanks for your time and patience.

    Thanks and regards,

    Ankita vaidya

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  5. Anonymous
    2020-04-18T08:58:45+00:00

    Hello HLarsenO,

    Thanks for update. We will check this issue with our consult team and for that could you please kindly provide us some screenshot about your issue? It helps to narrow down the issue.

    Thanks and regards,

    Ankita Vaidya

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