MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2021-04-26T16:09:50+00:00

    I've been having the same issue for approximately a week. Pixel 3 XL with April's Android updates.

    I have not been able to fix it by turning off WiFi.

    What I DID see work was when the issue occurs, quit the Teams app, then open and close the Microsoft Authenticator app. Then open the Teams app again. FYI - when this happens to Teams, Outlook and To-Do also break for me. As someone above said, it seems the commonality is Authenticator.

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  2. Anonymous
    2021-04-26T15:38:47+00:00

    looks like it's affecting OneDrive as well, no network connection available when uploading files on wifi, ok on 4G or phone reboot.

    i suspect that the root cause for all the issues are the Microsoft authenticator app

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  3. Anonymous
    2021-04-26T15:34:38+00:00

    I checked the permission section of the app and everything was in deny, I gave the permission like use contacts , use mic and camera while using the app and it fixed the issue for me. Teams is no longer refreshing on my android phone

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  4. Anonymous
    2021-04-26T13:10:48+00:00

    Hi.... No, not a work profile on phone. The only thing for me that fixes it is toggling wifi.

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  5. Anonymous
    2021-04-26T13:10:35+00:00

    I'm not using a managed device so I don't have separate app profiles.

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