This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.
Accessing and using Microsoft Teams on smartphones and tablets across platforms
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same here. Registering for the betas for Authenticator and Intune fixed it for me.
Ok, something interesting. Uninstalled MS Teams and re-installed it.
When it came to sign-in window, I entered the username.... and then i was connected! no password!
So I go to Settings=>Log out.
Enter username....Connected!
Yah, the new authenticator does not solve the problem, just delays it.
It was fine yesterday, today it is back to it's refresh behavior.
My status is still "Status Unknown" and trying to change it gives "Something went wrong"
I am on the May update of Android 11, Pixel 4a
Teams: 1416/1.0.0.2021042002
Authenticator 6.2105.2880
I tried to sign-out again. This time I got "There is a problem with the network. Try signing in again" after entering the email, not even the password.
The weird part is that turning wifi Off and On allows me to login, while still connected to wifi.
When I select Get Help>Report an Issue, it gives me the logs, but does not have an option to send them to MS... not sure what I am supposed to do with the logs.
If anyone from Microsoft wants them, please contact me, I will be happy to send them along.
Having the beta version of both Teams and Authenticator worked for a few days but now I'm already back to the same refresh issue.
I spend most of my day in the field with no access to WiFi so turning WiFi on and off doesn't help me at all either.
Doesn't work for me, Authenticator isn't running to be force stopped so not sure that's applicable for all.
The other 'fix' only works if you are in a WiFi area. If you are on the move on cellular already, you cannot enact this 'fix'.
Best 'solution' so far appears to be to join beta for both Authenticator and Intune Company Portal - but I'm monitoring