Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

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  1. Anonymous
    2020-10-23T12:55:46+00:00

    I have the same issue. Did anyone manage to solve this issue?

    I uninstalled and re-installed Teams App.  and eventually I was able to get to work.  Though its been unstable as sometimes the App would suddenly stop working and quits by itself.  Good luck.

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  3. Anonymous
    2020-10-20T16:21:24+00:00

    When i go into screen recordings, there is nothing there to check. It opens up to a blank box. 

    There is no microsodt teams in the recording screen to check.

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  4. Anonymous
    2020-10-20T16:14:09+00:00

    When i go into screen recordings, there is nothing there to check. It opens up to a blank box.

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