Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

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Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

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  1. Anonymous
    2019-10-18T08:14:18+00:00

    <Masked by moderator due to privacy>

    Please find attached screen-shot of before and after – showing no option to share ‘Window’ or ‘Desktop’, only PPTs. This did occur after upgrading to the latest operating system. However, I did briefly see the option to share Desktop and Window after the very latest upgrade, when testing, but in a later call it was no longer visible.

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  2. Anonymous
    2020-06-05T09:12:44+00:00

    If I keep MS Teams not full screen and also the single windows (word, excel,..) not full screen I see them in the list of possible windows to share

    If I keep them full screen, they disappear from the list of possible single sharable windows

    Does this work on Mac OS by default?

    That is, in MS Teams on Mac OS Catalina you can only share single windows if they are not open full-screen

    In various responses to various discussions, full screen has this anomalous attitude.

    I hope they solve this problem as soon as possible to make MS Teams fully usable in the Apple Mac OS ecosystem.

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  3. Anonymous
    2020-09-28T07:04:49+00:00

    putting teams on fullscreen worked for me. it is just weird i was never facing this issue before until today.

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  4. Anonymous
    2019-10-24T11:00:58+00:00

    In my test scenarios, where I initiate a meeting, I can see ‘Desktop’ and ‘Window’. In real live meetings, when other’s organise the meeting (like my bosses!), I am still unable to share anything but a pre-selected list of PowerPoint slides.

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