MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

210 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-11-02T17:28:59+00:00

    Do you mean you have to leave "System Preferences" open or you have to shut it first before launching Teams?

    I had another user try it on a MacBook Pro running the same version of OS, it seems to work if he unticks and re-ticks Microsoft Teams in Security & Privacy --> Privacy --> Screen Recording --> Microsoft Teams, when prompted to do this after starting a video call (screen share). He has to then quit teams and re-launch Teams for it to work, but he seems to have to do this process every time!!

    A more concrete solution would be good, not sure if it is Microsoft or Apple breaking this, as it seems to work on older versions of MacOS so it would point to a problem with Catalina.

    Thanks,

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-10-30T21:02:39+00:00

    I'm having the same issue only that Teams doesn't even show up in the list for Screen Recording in System Preferences/Security.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-10-29T10:45:50+00:00

    It only works when it is not in full-screen mode. Tested it and this works.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-10-27T07:45:23+00:00

    I tried many times and methods, but finally when I switch it to Full Screen mode, it works well now.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-10-26T12:37:16+00:00

    I faced the same problem.

    What helped me in the end was to run Teams and System Preferences in the same Space (desktop). I ran Teams in a separate Space. Once I 'moved' System Preferences to that Space it worked.

    Hope it helps.

    Regards,

    Marcel

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments