Teams calls with WH-1000XM3

Anonymous
2022-10-20T11:29:39+00:00

Hi all,

I have an issue with my headphones (WH-1000XM3) when having teams calls probably after the last team update to version 1.5.00.28361 as it was working fine before. The issue is that I cannot use the stereo setting when on call which provides the noise cancellation feature of my headphones. Please note that this feature works fine in all the other applications I am using including youtube, skype etc.

So here are my default settings which won't give me noise cancellation.

If I switch to stereo I only hear my voice. (cannot hear the rest that is in the call)

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-11T11:27:46+00:00

    Yes, still reproducible for me, on Windows 11, MS Teams 1.5.00.33362.

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  2. Anonymous
    2023-01-24T12:30:02+00:00

    Same here with 1.5.00.36367 and Win 11

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  3. Anonymous
    2023-02-01T16:46:15+00:00

    I was downgraded to Windows 10 from Dec 9th-Jan 31st and the noise cancellation was working perfectly. Today, I was "upgraded" to Windows 11 and it's broken again.

    Teams Version 1.6.00.1381 (64-bit)

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  4. Anonymous
    2023-02-08T12:56:10+00:00

    That link to clear cache dont work 404!

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  5. Anonymous
    2023-02-08T13:00:18+00:00

    I have same problem but is on Windows 10

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