Teams calls with WH-1000XM3

Anonymous
2022-10-20T11:29:39+00:00

Hi all,

I have an issue with my headphones (WH-1000XM3) when having teams calls probably after the last team update to version 1.5.00.28361 as it was working fine before. The issue is that I cannot use the stereo setting when on call which provides the noise cancellation feature of my headphones. Please note that this feature works fine in all the other applications I am using including youtube, skype etc.

So here are my default settings which won't give me noise cancellation.

If I switch to stereo I only hear my voice. (cannot hear the rest that is in the call)

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-10-31T13:53:39+00:00

    I should have noted that I was running Windows 10.

    I was upgraded to Windows 11 over the weekend and the workaround doesn't work either.

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  2. Anonymous
    2022-11-01T16:05:25+00:00

    I have the exact same issue and it's now horrible to do Teams meeting. Before, Noise canceling was great now It's worst as Mics picks up ambiant noise.

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  3. Anonymous
    2022-11-02T09:16:02+00:00

    Any news here? Issue persists. Thank you

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  4. Anonymous
    2022-11-02T13:12:32+00:00

    Same issue here. Noise cancelling stopped working on my Sony WH-1000XM3.

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  5. Anonymous
    2022-11-02T14:56:26+00:00

    A new version of Teams started rolling out on Oct 28th (1.5.00.28567). The issues have persisted for me - anyone else have any luck?

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