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Hi all,
I have an issue with my headphones (WH-1000XM3) when having teams calls probably after the last team update to version 1.5.00.28361 as it was working fine before. The issue is that I cannot use the stereo setting when on call which provides the noise cancellation feature of my headphones. Please note that this feature works fine in all the other applications I am using including youtube, skype etc.
So here are my default settings which won't give me noise cancellation.
If I switch to stereo I only hear my voice. (cannot hear the rest that is in the call)
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I was downgraded to Windows 10 from Dec 9th-Jan 31st and the noise cancellation was working perfectly. Today, I was "upgraded" to Windows 11 and it's broken again.
Teams Version 1.6.00.1381 (64-bit)
Same here with 1.5.00.36367 and Win 11
Yes, still reproducible for me, on Windows 11, MS Teams 1.5.00.33362.
The problem was fixed in December but now I have the same issue after updating windows to version 11.
Hello,
I'm glad to see this post because I have exactly the same issue with the same device since last week...it's very annoying.
All was perfectly fine before.
I saw that it's issue still for long time... 4 -5 months, and It's very annoying, because I bought a Headset with Noise cancelling to help me on work, but I cannot use because Teams cannot use them... and worked fine before last..
Regards,
William D. Marinho