Teams calls with WH-1000XM3

Anonymous

Hi all,

I have an issue with my headphones (WH-1000XM3) when having teams calls probably after the last team update to version 1.5.00.28361 as it was working fine before. The issue is that I cannot use the stereo setting when on call which provides the noise cancellation feature of my headphones. Please note that this feature works fine in all the other applications I am using including youtube, skype etc.

So here are my default settings which won't give me noise cancellation.

If I switch to stereo I only hear my voice. (cannot hear the rest that is in the call)

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68 answers

Anonymous

2023-07-03T08:31:21+00:00

Same here
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Anonymous

2023-07-03T08:24:59+00:00

Yes, me too...
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Anonymous

2023-07-03T07:57:23+00:00

Same here I'm facing the issue again after the update
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Anonymous

2023-06-15T10:44:53+00:00

My MS Teams was upgraded to 1.6.00.12455 and I'm still facing this same issue which is "I'm hearing Ambient sound" while having a teams call.

The only change I could see after the latest upgrade is that if you change the "Microphone" to native speaker in Teams>Device Settings, you will not hear Ambient sound.

My question is: Does the "Noise cancellation works" ? when we could hear the Ambient sound while on a teams call ?

Thanks.
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Anonymous

2023-06-13T13:31:19+00:00

+1 same issue here. im on Microsoft Windows 10 Enterprise Version 10.0.19045 Build 19045 and MS teams ..1.6.00.12455.

BR.
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