Teams calls with WH-1000XM3

Anonymous
2022-10-20T11:29:39+00:00

Hi all,

I have an issue with my headphones (WH-1000XM3) when having teams calls probably after the last team update to version 1.5.00.28361 as it was working fine before. The issue is that I cannot use the stereo setting when on call which provides the noise cancellation feature of my headphones. Please note that this feature works fine in all the other applications I am using including youtube, skype etc.

So here are my default settings which won't give me noise cancellation.

If I switch to stereo I only hear my voice. (cannot hear the rest that is in the call)

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-07T08:03:28+00:00

    I'm on windows 10 and the workaround works, but yes it would be great if we can get a permanent solution, what ae you dong Microsoft??

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  2. Anonymous
    2022-11-04T03:50:36+00:00

    I've also been having the same problem. It's absolutely awful now. Hearing myself and all the background noise makes it incredibly hard to focus. I would love to get a permanent solution!

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  3. Anonymous
    2022-11-02T15:05:41+00:00

    No, still the same for me :/

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  4. Anonymous
    2022-11-02T14:56:26+00:00

    A new version of Teams started rolling out on Oct 28th (1.5.00.28567). The issues have persisted for me - anyone else have any luck?

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  5. Anonymous
    2022-11-02T13:12:32+00:00

    Same issue here. Noise cancelling stopped working on my Sony WH-1000XM3.

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    2 people found this answer helpful.
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