Teams calls with WH-1000XM3

Anonymous
2022-10-20T11:29:39+00:00

Hi all,

I have an issue with my headphones (WH-1000XM3) when having teams calls probably after the last team update to version 1.5.00.28361 as it was working fine before. The issue is that I cannot use the stereo setting when on call which provides the noise cancellation feature of my headphones. Please note that this feature works fine in all the other applications I am using including youtube, skype etc.

So here are my default settings which won't give me noise cancellation.

If I switch to stereo I only hear my voice. (cannot hear the rest that is in the call)

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-21T07:19:47+00:00

    Things are getting even worst. Once I exit a call in teams the headphones will remain in the call mode (ambiance sound) and I cannot use youtube for example unless I disconnect the headphones from Bluetooth and connect again. The same applies when I after this want to join another call in teams. I won't hear anything unless I disconnect from Bluetooth and connect again.

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  2. Anonymous
    2022-11-08T09:09:59+00:00

    I have exactly the same issue here - it's only for Teams, all the other applications are working fine.

    Please fix this Microsoft! It worked fine before the updates.

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  3. Anonymous
    2022-11-08T08:30:42+00:00

    This is really annoying. Anyone from Microsoft Teams to provide a permanent solution?

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  4. Anonymous
    2022-11-08T08:11:50+00:00

    Can we have an approximate ETA on when the issue is expected to be fixed? This is getting frustrating 😓

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  5. Anonymous
    2022-11-07T08:03:28+00:00

    I'm on windows 10 and the workaround works, but yes it would be great if we can get a permanent solution, what ae you dong Microsoft??

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