Teams app is stuck on 'loading' on Mac

Anonymous
2020-05-22T05:43:27+00:00

I am trying to load the Teams app on my Mac and it just hangs with a box saying 'loading Microsoft Teams' after I have hit the 'sign in' box. I can sign in on the web version, but the app won't load. Can you help? Thank you

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other

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  1. Anonymous
    2021-03-09T15:29:50+00:00

    I deleted the program and re-installed it and still get the same "loading" issue

    See my latest reply in thread. You need to go into apple library folder and delete teams from there than delete app than move both to trash and delete from trash than you can re install Worked for me o posted how to find library file previously

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  2. Anonymous
    2021-03-08T19:59:20+00:00

    I deleted the program and re-installed it and still get the same "loading" issue

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  3. Anonymous
    2021-03-04T00:12:38+00:00

    !!!!! thanks doing this exactly 1) delete the teams app move to trash 2) - use finder (or terminal, etc) in finder-goto- " ~/Library/ " 3) in there, find Application Support/Microsoft/Teams delete all or drag to trash - 4) Empty trash folder 5) re-install Teams

    worked fine started a chat window (as no other way i could find like hit devices in the user profile) than and chose correct microphone and video input

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  4. Anonymous
    2021-02-24T21:36:23+00:00

    Thank you very much!!!

    I couldn't solve the same problem for a long time!

    Many thanks!

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  5. Anonymous
    2021-02-19T18:13:32+00:00

    Dude, you rock. Thanks for the solution :)

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