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Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.
I've tried with the web app and it works fine, it's the local installation that is not working.
I've already tried to reinstall Teams and cleared all the cache but issue persist.
Anyone can help me out? it's driving me nuts
Thanks
Carlo
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have a similar issue. I cannot share my full screen in teams. I can share specific windows just fine. It also happens with skype. I can only share my screen by lowering my resolution from 3440 x 1440 to 2560 x 1440.
This happens for both my computers with different monitors.
Carlo
Thanks Shadow649, I have a 21:9 monitor and changing the resolution to 2560 x 1440 solved the problem for me. Thank you!
I Have the same issue with 3440 x 1440. Black screen when sharing screen.
change it to 2560 x 1440 it works right away.
We had the same problem. Apparently since the update the multi video doesn't work with older Teams meetings. We created a new meeting and can now have 9 videos on the screen. Nice of Microsoft to explain this as an issue.
your remark i personally can't relate to the issue being discussed here; sorry.
This issue is about a black screen when sharing your high-res screen (often a secondary screen) via teams: so it is about screen sharing.
It is not about the amount of video feeds you can see.
We had the same problem. Apparently since the update the multi video doesn't work with older Teams meetings. We created a new meeting and can now have 9 videos on the screen. Nice of Microsoft to explain this as an issue.