Teams Audio Messages not working

Anonymous
2020-02-21T08:45:47+00:00

Hi,

We just started using MS Teams. One of my coworkers has troubles using audio messages on his Android phone. When he taps on the little microphone to record a message, he gets this error message: "Error recording audio".

Since audio messages is something we use very frequently, this is a bit of a problem. I tried to google the problem to find out more, but I can't find any reference to this error on the internet.

Recording audio messages works fine for everybody else, so I'm a bit stumped as to what's happening here.

Can anybody help?

Thanks so much,

Barbara

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-07-21T19:30:09+00:00

So there is an update.

Microsoft identified this as a bug with Intune. A fix is scheduled for the end of August 2020.

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54 additional answers

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  1. Anonymous
    2021-01-07T15:51:33+00:00

    Hi,

    Any idea when is gonna be solved?

    Rgds

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  2. Anonymous
    2020-12-15T17:40:04+00:00

    Dec. 15 2020 - Error still in place.

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  3. Anonymous
    2020-12-01T15:40:43+00:00

    Hello to all.

    I have the same issue, no possibility to send boice messages via Teams Android app. 

    I am using LG G6.

    I sent to Microsoft the logs.

    I hope in an answer.

    We all really need this functionality.

    If someone have found a workaround, please let us know.

    Thanks.

    Regards.

    Still same problem with audio mic in TEAMS, I use the app LG Q7+ , it's still 1december and no solutions.

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  4. Anonymous
    2020-11-18T20:05:49+00:00

    Hello to all.

    I have the same issue, no possibility to send boice messages via Teams Android app. 

    I am using LG G6.

    I sent to Microsoft the logs.

    I hope in an answer.

    We all really need this functionality.

    If someone have found a workaround, please let us know.

    Thanks.

    Regards.

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    0 comments No comments