Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-06-15T19:21:21+00:00

    This worked for me on Win10, but anytime I unmute and mute I have to go through the steps again. I wonder if this in development item will help. It at least will let us use the standard buttons.

    Microsoft 365 Roadmap | Microsoft 365

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  2. Anonymous
    2022-06-17T08:56:02+00:00

    It is very annoying, only tip I have is if you are attending a conference that forces you on Mute do it via the web Teams client as the beeping does not happen on that version.

    BTW: My system is using the Intel Bluetooth stack, I wondered if it is this that is the problem as I know one solution that AfterShokz has provided via warranty was to send out a bluetooth dongle.

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  3. Anonymous
    2022-06-20T14:24:06+00:00

    Exactly the same issue, only on Aftershokz Openrun. (I have a separate microphone)

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  4. Anonymous
    2022-06-20T15:38:02+00:00

    This issue with the Aftershokz Open Comm just started for me in April. 2022 it’s not the headset clearly it’s a Microsoft Teams issue and it’s unbearable trying to listen to training or business calls. There is no mute button for the mic on the headset that I am aware of. Please direct me to the solution if there is one.

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  5. Anonymous
    2022-06-24T17:32:33+00:00

    for Windows 10:

    1. Right click the volume button in the start menu and select "Sounds"
    2. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    3. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

     

     

     for Windows 11:

    1. Right click the volume button in the start menu and select "Sound settings"
    2. Scroll all the way down and select "More sound settings"
    3. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    4. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

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    This fixed it for me immediately! Thank you so much!

    Note: I do have to keep the Sound settings open and click unmute after every time I mute in Teams :) Joy.

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