Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  2. Anonymous
    2022-06-09T17:47:53+00:00

    for Windows 10:

    1. Right click the volume button in the start menu and select "Sounds"
    2. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    3. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

     for Windows 11:

    1. Right click the volume button in the start menu and select "Sound settings"
    2. Scroll all the way down and select "More sound settings"
    3. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    4. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

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  3. Anonymous
    2022-06-10T03:28:53+00:00

    I too am having the same problem since just a few days ago. I am also using the Aftershokz OpenComm. This is very very annoying!

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  4. Anonymous
    2022-06-10T05:21:21+00:00

    It seems to be working but in different way as I am using Aftershockz Aeropex. I just clicked the answer button once and I heard the lady said "mute off" and the beeping was gone but Teams was still muted.

    Unfortunately like what you have said, we have to keep doing that each time we mute it.

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  5. Anonymous
    2022-06-10T15:55:12+00:00

    Yesterday my corp pushed a bunch of updates to my machine, and I guess Teams was among the patches.

    I'm now and version 1.5.00.12969 (32-bit). It was last updated on 6/7/2022 and no longer have the beeping.

    Thank all the pink and blue hoolies!!!

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