Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-08-28T12:41:26+00:00

    When you have muted teams, it also mutes the headset, press and hold the power up and down buttons together until it says "unmute"

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  2. Anonymous
    2023-10-10T07:36:41+00:00

    For my AfterShokz Open Run

    Hold both VOLUME buttons (volume "+" and "-") for about 3 seconds

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  3. Anonymous
    2023-10-13T16:19:21+00:00

    Hi I have the same issue with Teams and Shokz. My organization uses both Teams and Zoom. The issue is not occurring in Zoom, so it is Teams, not Windows that is creating the problem. I am moving meetings from Teams to Zoom wherever possible as a work-around until this is fixed because the Shokz headsets are becoming more common in my organization.

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  4. Anonymous
    2023-10-17T08:59:09+00:00

    I figured it out in the end, somehow Shokz thinks your muted.

    hold both VOLUME buttons (volume "+" and "-" at the same time) for about 3 seconds. You will hear MUTE OFF. then prob should be solved.

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  5. Anonymous
    2023-10-19T15:32:24+00:00

    Yeah that works cause it turns the headphones off.

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