Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-04-21T07:55:24+00:00

    yes, only have to unmute with Teams to be able to speak again. But if you mute (or been muted), you have to do the same again...

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  2. Anonymous
    2023-04-21T08:12:09+00:00

    Okei. Thanks again.

    Cheers!

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  3. Anonymous
    2023-04-21T11:59:26+00:00

    Shokz does SELL a dongle that corrects the teams situation. Unfortunately this solution disables the multiple pairing option because it loses Bluetooth connection with the phone.

    Shokz is very aware of the situation but can't fix it on devices already in the market because there is no way to update the firm ware on their device.

    Its a total bummer because I really like them.

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  4. Anonymous
    2023-05-11T15:20:56+00:00

    If the option is available to you, don't use the teams app. I have the option to open in Chrome and the problem doesn't exist.

    I've not yet tried the vol+/- press at the same time workaround yet.

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