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When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.
I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.
Is Microsoft doing anything to solve this issue? Is there a solution to this?
It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for your response. And yes that option works! But the main reason I purchased the opencom headset was the ability to seamlessly jump between my laptop and cell phone. I'm struggling with how MS handles their Bluetooth integration with their apps.
I think Microsoft will not be fixing this in the current Teams client. They will release Teams 2.x late March.
Microsoft Teams is getting big performance improvements next month - The Verge
Hi everyone.
I'm unsubscribing from this post, because it's being repetitive.
I just will describe mi situation, if it can helps:
I used for Teams calls a Sennheiser MOMENTUM In-Ear Wireless, without any problems, I could mute myself, and everything worked perfectly, until some months ago (I don't remember the month exactly, may be september/october 2022) when the beep when muted problem appeared, with no solution (someone told upgrading the headset firmware could help, but the model I own can't be updated). Last december I bought a Sennheiser MOMENTUM True Wireless 3, and they work perfectly with Teams.
My guess: MS updated something (an API call or something like that) that's too new, and only newer bluetooth headsets support it, unless they can be upgraded. My old Sennheiser MOMENTUM In-Ear Wireless works perfectly in Linux or Android, the issue is only in Windows.
Good luck with this!
Thank you so much!!!!!!
I found a work around that worked for me. In microsoft teams I selected call my phone with my aftershok linked to the phone not the PC. then you can unmute in in teams and use the mute on the phone and the beep goes away.