Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-17T18:32:57+00:00

    I find that the LOUD BEEPING due to muting the mic only happens while I am using the actual MS Teams Desktop Application. If I use the MS Teams WebApp the beeping while muted does not happen. This is extremely annoying & disruptive. I do not like using the WebApp as it does not have the NOISE CANCELING ability as that of the desktop app. This was not always the case & thus I can only imagine that due to bad coding & testing a buggy release of MS Teams was made available. Fix this issue, this has been going on long enough.
    **BTW...**you can give FEEDBACK within the MS Teams Desktop App but not REPORT A PROBLEM....so I've also posted the same details above in the Give Feedback link within the Desktop App.

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  2. Anonymous
    2023-01-18T21:55:58+00:00

    Seems this is going nowhere. Time to get attorneys involved as this is an obvious ant-trust issue.

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  3. Anonymous
    2023-01-19T07:49:18+00:00

    You could also add your vote and reply with the feedback portal:

    Bluetooth beeps when muted

    Thank you for your feedback on this issue of devices that beep when muted. The team has added to their backlog an item which would allow you to choose how muting is handled, and this can also prevent beeping while muted. We will share an update as soon as one is available.

    https://feedbackportal.microsoft.com/feedback/idea/83697ca5-6d79-ec11-8d21-0022482779ae

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  4. Anonymous
    2023-01-26T19:22:01+00:00

    What was the workaround?

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  5. Anonymous
    2023-01-26T20:21:13+00:00

    Hello!

    My work around for my Shokz headset was the addition (purchase of) a special dongle. It seems to have resolved the teams loud beeping while on mute. But opened up other issues. on other devices. I'm hoping MS teams resolves this soon.

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