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When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.
I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.
Is Microsoft doing anything to solve this issue? Is there a solution to this?
It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Someone suggested changing the mic to something else. ( I use the laptop speakers) and muting the mic. Works for me.
To all people responding over the last few days that want the Microsoft Teams team to fix this. Please add your voice and vote to their feedback portal:
https://feedbackportal.microsoft.com/feedback/idea/83697ca5-6d79-ec11-8d21-0022482779ae
I think that will work for me as well. Thank you!
Workaround disabled instead of fixing the problem: For the Aftershokz Openmove headset, there had been a workaround to this by using the in-Teams/UI control to mute the microphone, then using the headset control buttons on the device itself to 'unmute' - this convinced the device that the microphone was unmuted, and the beeping stopped.Rather than fix this issue, the latest Windows update applied by my place of business to our machines has made this workaround inoperable, because the mute control on the headset device is now not recognized by MS Teams, so even if there wasn't a beep making it difficult to hear the participants in a meeting every 5 seconds, there is now also the loss of convenience of being able to mute/unmute from the connected device instead of having to use UI controls.
This is not an option in open-plan offices where many of us work, which necessitates the need for the headsets in the first place.