Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-05-18T15:06:22+00:00

    Which settings? I've checked both Windows and Teams and not found a "reset to Microsoft recommended defaults".

    tia

    Mike

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  2. Anonymous
    2022-05-18T15:33:27+00:00

    I found it under sound while I was on a teams call. I am not seeing that option while but on a call.

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  3. Anonymous
    2022-05-18T16:03:24+00:00

    Thank you. I tried that and it doesn't seem to do anything on my system.

    From everything I've read on the internets, and least for my Aeropex headset, it appears the issue is caused that at some point Microsoft started paying attention to when you set Mute on, and signaling the headset that it's been muted, rather than only ignoring sound from it.

    So the beeping and voice are apparently being played by my headset.

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  4. Anonymous
    2022-05-18T21:44:18+00:00

    I had this same problem recently, seemingly triggered by a Teams software update.

    However... after reseting the (AfterShokz) headset and enabling multi pairing it seems to have fixed the problem

    I also did a full reset, but did not help with my OpenComms

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  5. Anonymous
    2022-05-25T13:33:55+00:00

    Same issue here with a Sennheiser HD 458BT

    I become mad with theses beeps

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