Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  2. Anonymous
    2022-12-01T18:48:15+00:00

    Update, this is from Shokz.

    Hi Trent,

    Thanks for reaching back out! Our product team is working to find a solution to the beeping while muted issue with Teams. We apologize for any inconvenience that this has caused.

    Please let me know if you have any questions.

    Thank you and have a great day, Erika- Shokz Customer Happiness Team 

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  3. Anonymous
    2022-12-01T19:05:21+00:00

    At the risk of feeding a troll...

    Trent, you need to do a better job reading,

    I said it wasn't a problem because I never muted the hardware previously. If I were to mute the hardware by my decision, I would want the beeps to remind me. But I don't do that. I mute individual applications only. So the beeps weren't a problem. Because they didn't happen.

    You also ignored the full context of what I said, as my main concern, the same as many people's is that Teams is now muting my mic for all apps. And that isn't right.

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  5. Anonymous
    2022-12-02T12:48:17+00:00

    Thanks, this solved my problem.

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