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When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.
I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.
Is Microsoft doing anything to solve this issue? Is there a solution to this?
It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I disagree. MS caused this in the first place. Multiple headset manufacturers have this issue now. This is only an issue for the Teams client and not for other applications using Audio. Some people need their mike during calls for accessibility tools (speech to text) while the Teams client is muted.
I solved the problem for my Shokz headphones: Put Teams on mute (it starts beeping). Unmute the headphones directly by holding the + and - buttons for 2 seconds. Audrey says "mute off" but Teams stayed muted and the beeping stops.
This has to be done every time you mute but it saved my sanity.
I'm not convinced this is a hardware issue. My Opencomm headset works fine in other virtual meeting programs like Zoom and GoTo. Only beeps with Teams.
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Only Teams is sending the hardware to mute itself. Many other software like Zoom, Slack, etc..just mute in software by not sending data.speach.