Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-18T04:20:16+00:00

    it's a temporary solution, once mute and start beeping press together the volume buttons + and - , it will stop beeping and remain muted

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  2. Anonymous
    2022-11-21T13:11:23+00:00

    I have the same problem, disconnecting the headset and re-pairing it removed the problem, while doing this I kept teams muted the whole time.

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  3. Anonymous
    2022-11-22T17:49:25+00:00

    This happens only on the desktop client. I tried with the web client and no issues but joining from web is no solution when users are paying for the ease that should come with the desktop app.

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  4. Anonymous
    2022-11-24T09:54:08+00:00

    My Solution...Mute in Teams,
    then press the volume + en - buttons on the AfterShokz for 2 seconds, then Audry says..Mute Off...

    This will unmute the Aftershokz headset, but Teams will keep the mute on...

    This works for me....

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    9 people found this answer helpful.
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  5. Anonymous
    2022-11-24T18:34:03+00:00

    Thx m8t, it works for me too. Seems my toughts was true: the Teams send "mute yourself" command to the headset when pressing the mute in SW - but it cant disable...

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