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When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.
I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.
Is Microsoft doing anything to solve this issue? Is there a solution to this?
It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I returned my to Amazon and I'll buy again when this issue is resolved
The only thing I've found to work is to turn off the headset and then turn it back on and allow it to repair with your computer during the MS Teams call. Kind of brutal, but it's the only thing that's worked. Super annoying otherwise
Eh. I'd been using the OpenComms for a year when this problem started, so I wasn't expecting anything for free. $50 was no big deal, to each their own.
It's called the Multifunction Button. Here's an explanation of what it can do: https://shokz.com/blogs/news/multifunction-button-101
You said..
Step 2: Mute the setting on your actual Device. 1. After joining a meeting, open Device setting on MS Teams. 2. Mute yourself. Keep the Device setting window open. 3. After 10sec, you will hear "mute off" though you did nothing. You are still muted, but no more continuous beep. 4. Don't close Device setting window. You need it open whenever you mute yourself, otherwise beep will resume. NOTE: I part 4 of Step 2 last night, then this morning when I came back in and joined a meeting I was able to use the Mute on Teams normally and did not experience the beeping. I did not need to open the settings on Teams and Mute the device anymore. Hope it works for you!
Are you saying this is a permanent solution? I don't understand how this would affect anything. Can you be a little more clear about your experience? Now that you have had several days are you still free of the "mute beeps"?