Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

317 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-05-10T16:10:43+00:00

    Same issue with Aftershokz OpenComm, started today, May 10, 2022

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-05-10T18:54:32+00:00

    I can confirm that the beeping when muted only when using the Teams desktop application. When I use the web Teams browser the beeping goes away.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2022-05-11T18:06:46+00:00

    I agree, OpenComms are the best for teams calls -- the mic quality is superb.

    I am going to try this pressing longer, for now my solution is to take my teams call by my Android phone... not ideal.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-05-11T19:47:42+00:00

    Wow, that's a good idea, I didn't think about doing a callback to my phone. It would at least be a workaround for now.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-05-13T16:50:42+00:00

    I agree as well on using AfterShokz OpenComm. I use Team call from Phone for now until this issue is resolved.

    The pressing-button-a-little-longer trick did not work for me. I will try the web team next.

    Updated: I use the Team on Web and there is NO issue with beeping when on Mute!

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments